Studlers for Providers
Delete your account
You can permanently delete your Studlers Provider account and all associated data at any time — directly in the app, or by emailing us if you can't access the app. Deletion is permanent and can't be undone.
Delete from the app
- 1
Open the Studlers Provider app
Sign in with the phone number you used to register.
- 2
Go to the Account tab
Tap "Account" in the bottom navigation bar.
- 3
Tap "Delete account"
Scroll to the bottom of the Account screen and tap "Delete account".
- 4
Confirm
In the "Delete account?" dialog, tap "Delete". Your account is erased immediately and you are signed out.
Can't open the app?
Email [email protected] from your registered email address, or include your registered phone number, with the subject line "Delete my account". Once we verify it's you, we erase your account and data within 7 days.
What gets deleted
- Your provider profile and public listing
- KYC documents — Aadhaar, PAN, degree certificate and selfie
- All photos and videos you uploaded
- Your contact details and account login (Firebase authentication record)
- Leads, messages, and any online-programme records tied to your account
Retention & timing
- In-app deletion is immediate. Your profile, documents and media are removed from our systems right away, and your login is deleted — there is no recovery window.
- Email requests within 7 days. We complete email-requested deletions within 7 days of verifying your identity.
- Records we must keep by law. Some records — for example tax or payment invoices — are retained only for the period the law requires, then deleted. We do not use them for any other purpose.
Need help or have a concern?
Contact our grievance officer at [email protected]. We reply within 7 days, in line with India's DPDP Act, 2023.